Built for merchants

Merchant onboarding

Apply to join or try the sandbox first, review the professional payment and settlement flow, then explore core capabilities and the full operating toolkit. Enable modules by plan after registration.

Apply to join

The merchant CMS works in desktop and mobile browsers with a responsive layout. Register, submit your application, and after platform approval configure products, campaigns, and payments.

Sandbox trial

Sandbox is the fastest way to try everything: open the URLs below and use the full CMS without waiting for the platform to enable payments or approve your shop. Sandbox does not include IM chat or a sandbox mini program; use this production mini program for the WeChat client.

Mini program entry

Customers browse shops, place orders, and pay in the WeChat mini program. Scan the QR code below with WeChat to open the Xituan mini program.

Xituan WeChat mini program QR code

Professional payments and settlement

Integrated OmiPay and Stripe services support WeChat Pay in the mini program, WeChat and Alipay QR payments on the web, and local Australian card payments. Clear setup guidance helps merchants enable secure, reliable payment and settlement capabilities after completing their business details.

WeChat Pay in Mini Program

Customers can pay with WeChat Pay inside the mini program.

WeChat / Alipay QR on the web store

The web storefront accepts WeChat Pay and Alipay via QR scan.

Stripe for Australia

The web storefront supports Stripe checkout for local Australian customers, including common card rails.

Core capabilities

Group Buy

Publish group-buy campaigns, track joins, and auto-create orders—less manual group-chat bookkeeping.

Preorder

Customers pick delivery windows and submit intent; payment opens only after you confirm slots. Orders then follow the standard flow.

Retail

Listed products can be bought anytime—no campaign window required. Retail shares stock and orders with group-buy and preorder; customers switch carts by shopping mode.

Supply & Shipment Invoices

Manage supply partners, discount rates, and customer codes with supply-list tracking; generate standard shipment invoices and track settlement without Excel/email back-and-forth.

WeChat Mini Program Store

Ready-to-use store inside WeChat: catalog, retail / group-buy / preorder, orders and support in one back office—no custom mini program build.

Web Store

Responsive desktop/mobile layout on your merchant domain—shop in the browser and share links, using the same back office as WeChat.

More capabilities

Additional modules for day-to-day operations. Enable by plan as you grow.

Products, inventory, and labels

Product Management

Maintain variants, multilingual copy, images, and stock in one place for large catalogs.

Custom Product Attributes

Define metadata by product category so merchants can show the attribute fields each category needs, instead of one field set for every product.

Product Label Printing

Build custom thermal labels, shipping labels, and more from product, order, customer, and courier data.

Inventory

Keep product stock in sync with group-buy and preorder stock; quantities update and release automatically with order and payment status.

Product Barcodes

Assign and dedupe barcodes; scan in/out and label printing stay in one loop.

Categories

Flexible category trees and display order so storefront and back office stay aligned.

Orders and fulfillment

Order List

The main order list brings together every shopping mode—including retail, group-buy, and preorder—for centralized status, payment, and fulfillment management.

Campaign Order Management

Batch-process orders for a group-buy or preorder campaign with product summaries, label printing, real-time multi-address delivery route calculation, and bulk delivery management.

AusPost Integration

Batch-export CSV to create tracking numbers, then scan to fill tracking back into orders.

Manual Orders

Enter offline or special-channel orders with the same downstream flow as online orders.

Store Management

Multi-store addresses, hours, and fulfillment policies for local multi-site ops.

Finance, payments, and assets

Revenue Management

Register and classify multi-channel revenue, linked to orders and finance reconciliation.

Expense Management

Record operating expenses with vouchers and category stats for better cost control.

Payment Monitoring

Alert on abnormal payments and long unpaid orders to reduce missed collections.

Tax Return Stats

Annual income/expense structure summaries to help prepare tax materials.

Payment Records

Match payment flows to orders for refunds and finance reconciliation.

Equipment Management

Track equipment assets and depreciation so remaining value and amortization stay visible for cost and tax prep.

Customer communication and operations

IM Messaging

Live chat with order and product context cards—no more asking for order numbers.

Event Notifications

Email customers about important order progress, and notify merchants of key events such as new orders and unread IM messages.

News Publishing

Merchant updates and promotions across channels to boost repeat visits.

Business analytics and team

Dashboard Overview

Key business metrics on one screen so you see today’s pulse as soon as you sign in.

Online Analytics

Visualize store traffic, conversion, and campaign performance to guide operations.

Offline Analytics

Aggregate offline supply and store-side metrics to monitor channel health.

Members & Permissions

Fine-grained role permissions to prevent mistakes and unauthorized access.

Merchant plans and pricing

Plans support different business sizes based on product, team, and storage needs.

Loading current membership plans…

Plans are priced monthly in AUD, with monthly or multi-month prepayment options. Current prepaid totals and offers are calculated on the pricing page.

FAQ