Privacy Policy

This Privacy Policy describes how we collect, use, and protect your information when you use our platform.

1. Information we collect

We may collect: account and profile information (e.g. name, email, phone); order and transaction information; delivery and address details you provide; device and log data (e.g. IP, browser); and communications you send to us or to merchants through the platform.

2. How we use it

We use this information to provide and operate the platform, process orders and payments, support you and merchants, prevent fraud, improve our services, and comply with law.

3. Sharing

We may share information with: our payment provider (to process payments); merchants (e.g. to fulfil your orders and communicate with you); and service providers that help us run the platform, under obligations to protect your data. We do not sell your personal information to third parties for their marketing.

4. Cookies and similar technologies

We use cookies and similar technologies for essential platform functionality (e.g. session, preferences). You can adjust your browser settings to limit cookies; some features may not work if you disable them.

5. Retention and security

We retain data as long as needed for the purposes above and as required by law. We take reasonable technical and organisational measures to protect your information; no transmission over the internet is fully secure.

6. Your rights

Under applicable law you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us via the details on our website to exercise them. You may also have a right to complain to a data protection authority.

7. Contact

For privacy questions or requests, contact us via the details on our website.